Financial services
complaint letters

Create a structured complaint letter for banks, lenders, and other FCA-regulated firms. Answer questions about your situation and receive a personalised document.

Create a complaintOr tell us what happened

£29 per complaint letter • Document preparation service

What we do

  • • Create personalised complaint letters
  • • Structure your case with relevant details
  • • Provide document templates
  • • Include guidance on complaint processes

What we don't do

  • • Submit complaints on your behalf
  • • Provide legal or financial advice
  • • Take a percentage of outcomes
  • • Manage your case or correspondence

Select complaint type

Choose the category that best matches your situation

🚗

Car finance

PCP, HP, or motor finance

Commission disclosureInterest ratesAgreement terms
💳

Credit cards

Limits, charges, affordability

Credit limitsAffordability checksFees and charges
🚨

Fraud & scams

Unauthorised transactions

APP fraudUnauthorised paymentsAccount security
💷

Loans & lending

Personal loans, overdrafts

AffordabilityLoan termsDebt collection
🛡️

Section 75

Credit card purchase protection

Goods not receivedMisrepresentationBreach of contract
📝

Other financial

Insurance, investments, more

InsurancePensionsMortgagesInvestments

Not sure which category?

Tell us what happened in your own words and we'll help structure your complaint.

Write freely

How it works

01

Provide details

Answer questions about your situation or describe what happened in your own words.

02

Review your letter

We create a structured complaint letter based on the information you provide.

03

Send it yourself

Download your letter and send it to the firm. You manage your own complaint.

Frequently asked questions

Create your complaint letter

£29 per document. You send it, you manage it, you keep any outcome.

Get started